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Alexa for Business


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Coming soon to an office near you: Alexa for Business. Amazon’s virtual assistant is entering the workplace as a new tool for booking conference rooms, launching meetings, and maybe eventually getting your coffee order right.

A leader in the voice-recognition field with the Echo, Amazon’s making professional waves—WeWork is already on board with the service. New Alexa “skills” will give workers the ability to dim lights, adjust room temperature, and send a notification to refill the printer (this will only get confusing for the office intern, Alexa).

The effort to bring Alexa to work comes as the service is flanked by competitors Google, Siri, and Microsoft’s Cortana. But that shouldn’t hamper growth too much. Alexa device usage could reach 128 million by 2020.

It’s still up in the air whether companies will be comfortable having a smart-speaker listening in on sensitive conversations, but Amazon insists nothing is sent to the cloud until a user says “Alexa.”

“Alexa, please don’t share our company secrets.”

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