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CPSC Warns: Stop Using Your ‘AmazonBasics’ Battery Pack Immediately

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We’ve covered far too many reports of battery overheating in the past, incidents in which mobile phone batteries have either burned, exploded, or caused physical damage as the result of their apparent malfunction.

Nobody wants to deal with the issue of an overheating battery, not you, not me, and certainly not the Consumer Product Safety Commission (CPSC), who in the past has been forced to issue broad and far-reaching recalls for devices like Samsung’s Galaxy Note 7, which, back in 2016, was determined to be a ticking time bomb due to the faulty battery design Samsung employed within them.

This week the CPSC 

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 its latest warning, cautioning consumers against continuing to use certain models of AmazonBasics-branded battery packs after it was reported that Amazon recalled more than 260,000 of them.

The recall covers a total of six AmazonBasics battery pack models after 53+ instances of “overheating” were reported in the United States.

Among those who reported overheating issues, one user reported experiencing “chemical burns,” and another four users reported cases of property damage.

“The power bank’s battery can overheat and ignite, posing fire and burn hazards,” CPSC said in its official 

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, adding that “Consumers should immediately unplug and stop using the recalled power banks and contact Amazon for instructions on how to return the unit and receive a full refund.”

The six AmazonBasics models being recalled are:

  • 2,000 mAh with microUSB cable
  • 3,000 mAh with microUSB cable
  • 3,000 mAh
  • 5,600 mAh
  • 10,000 mAh
  • 16,100 mAh

If you have in your possession one of the aforementioned battery models, itÂ’s recommended that you stop using it immediately and get ahold of Amazon to inquire about receiving a refund, as indicated.

To reach the e-commerce giant directly by phone, customers can call 855-215-5134 between 8:00 am and 5:00 pm Eastern Time, Monday through Saturday.

Alternatively, users can process their return online via 

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and your refund will be issued just as soon as the company receives the faulty battery you send back to them.

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