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TheWorldNewsOrg

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  1. Veterans Transportation Options in Southwest Washington Booklet

    The Human Services Council has released a newly designed and updated Southwest Washington Veteran's Transportation Resources booklet! The book describes in detail the different transportation options available for veterans and their families. These options include everything from directions and information about the local transit systems all the way to veteran specific transportation for medical appointments to and from the Vancouver VA Medical Center and the Portland VA Medical Center.

    The booklet covers a geographic region across five counties: Wahkiakum, Cowlitz, Clark, Skamania, and Klickitat. Simply open the PDF, and navigate to the county of your residence. The table of contents is linked throughout the document, so clicking on the county name will take you to that section. The different county sections are also designed to be used in conjunction with other services to reach the VA Medical Centers, and will contain references to those sections. These references are also linked, therefore clicking on them will take you to the corresponding section of the booklet.

    Veterans-Transportation-Options-in-Southwest-Washington.pdf

    Veterans-Transportation-Options-in-Southwest-Washington-Large-Print.pdf

  2. What is Sponsor-A-Ride Transportation Service?

    The Sponsor-A-Ride (SAR) program provides transportation options for our aging population, those who are not eligible for publicly funded programs yet because of frequency of need or a fixed income cannot afford private pay options.

    Through the ride sponsorship program, family, friends, neighbors, and the community can make donations to a transportation account established on behalf of an older adult. The benefit of using the Sponsor-A-Ride transportation program is to ensure access to services that promote independence and dignity and allow individuals to maintain an interactive lifestyle with their community.

     

    Eligibility

    If you are an adult age 55 or over or have a disability and reside in Clark County,
    AND:

    • Have an individual sponsor account

    OR:

    • Are not otherwise eligible for transportation assistance

    you may be able to access transportation services through SAR.

    Funding Source

    With funds in an individual account created by family and friends, you simply need to call the SAR phone number to request transportation arrangements. General donations from the community may also be available to assist individuals that do not meet eligibility requirements for existing programs and grants. Administrative costs will be included with your trip charge. Donations for SAR are always welcome, whatever the amount! You can donate by clicking HERE.

    Matching Rides

    When you request a ride, we find the type of transport most suited to your abilities, locate the lowest-cost option given your needs, and arrange for service with one of our providers. The most common types of transportation services include:

    • Passenger car/taxi/van
    • Bus Passes
    • Individual/Group transports
    • Wheelchair van/minibus

    Covered Services

    We can arrange transportation for individuals or groups to:

    • Healthcare appointments
    • Education facilities
    • Shopping centers
    • Recreational activities
    • And more - unless donor specified

    Scheduling a Ride

    To allow us time to schedule your ride, please call our office at least five (5) working days before the ride. We can take requests up to 14 days in advance. Our phone lines are open Monday through Friday from 8am - 4:30pm, excluding the lunch hour and all major holidays. Transportation services are available 24 hours a day, 7 days a week.

    Information to Have Ready When You Call

    • Your date of birth
    • Your pick-up address and phone number
    • Your destination name, address, and phone number
    • Appointment and return dates and times
    • Information on any assistive equipment or mobility devices you use

    When to be Ready for Your Ride

    When you call to schedule your ride, we will tell you when you need to be ready for your ride. Your ride may arrive up to fifteen (15) minutes before or after your scheduled pick-up time. Unexpected delays may occur due to traffic congestion, road construction, or extreme weather conditions.

    How to Contact Us

    To schedule a ride, call: (360) 258-2103. Our fax number is (360) 694-1446. For individual sponsorship or general donation information, please call 360-735-5736.

    To cancel a ride after hours, please call your assigned transporter directly. 

    http://www.hsc-wa.org/services/transportation/sponsoraride-senior-transportation-service

  3. What is Reserve-A-Ride Transportation?

    The Reserve-A-Ride program provides transportation options to individuals living in Clark County, Cowlitz County, and Wahkiakum County where public transportation is not available. The benefit of using the Reserve-A-Ride transportation program is to ensure access to services which reduces isolation and allows individuals to remain independent in their homes. If eligible, transportation is provided at no cost to the individual with the highest quality of customer service and dependable service delivery.

    Eligibility

    You may be able to receive help with transportation through this program if you:

    • Reside in Clark, Cowlitz, or Wahkiakum County
    • Are an older adult, disabled, or low-income 
    • Are unable to use transit

    Covered Transportation Services

    The Human Services Council provides Reserve-A-Ride transportation for individuals to:

    • Life-sustaining medical appointments (priority service)
    • General medical appointments
    • If funding is available we may also provide group trips to shopping centers, recreational activities, and meal sites

    Matching Rides with Providers

    When you need a ride, we match you with the type of provider that can best meet your needs. The most common types of transportation services include:

    • Passenger car/taxi/van
    • Wheelchair van/minibus
    • Individual/Group transports

    Scheduling a Ride

    Call our office at least two (2) working days before your appointment. We can schedule trips up to 14 days in advance. We can be reached by phone to schedule a ride Monday through Friday from 8:00 am to 4:30 pm, excluding the lunch hour and all major holidays. Transportation services are available 24 hours a day, seven days a week. All transportation services require prior authorization through our office.

    Information to Have Ready When You Call

    • Your name and date of birth
    • Your pick-up address and phone number
    • Destination name, address, and phone number
    • Appointment date and time
    • Return pick-up time, if known
    • Information on any assistive equipment or mobility devices you use

    When to Be Ready For a Ride

    When you call us for a ride, we will tell you when to be ready to be picked up. Your ride may arrive up to 15 minutes before or after your scheduled pick-up time. For group rides, you may be asked to be ready earlier than you expect. Unexpected delays may occur due to extreme traffic congestion, road construction, or weather conditions.

    How to Contact Us

    If you live in Clark County, call: (360) 258-2103, Option 2
    If you live in Cowlitz or Wahkiakum County, call: (800) 752-9422, Option 4
    Clients may fax information to: (360) 694-1446

    If you need to cancel a ride, please call our office by 4pm at least one day before your scheduled ride. To cancel a ride after business hours, contact your assigned transporter directly.

    The Washington Relay Service is available for callers with hearing impairments. Telephone interpretation is available for callers who don't speak English. 

    http://www.hsc-wa.org/services/transportation/reservearide-transportation

  4. Do you have trouble getting to work or work-related activities? If you do, the Bike-to-Work Program may be able to help.

    Click here to download our brochure. Click here to leave a compliment or complaint.

    http://www.hsc-wa.org/services/transportation/biketowork-program

     

     

    The Human Services Council (HSC) is a 501(c)3 non-profit agency located in Clark County. HSC operates a number of programs including some centered around providing transportation resources to serve low-income, seniors, people with disabilities and other at-risk populations in Southwest Washington.

    One of the transportation services offered by HSC is the Employment Transportation program. Through this program HSC is able to assist low-income individuals in Clark County by providing transportation options to help individuals get to work and/or work-related activities such as interviews and job-related training. In 2011, the Human Services Council launched its Bike-to-Work program as an alternative means of helping people get to their jobs or job training.

    The Bike-to-Work program is funded in part through a grant from the Washington State Department of Transportation and offers qualified individuals the following:

    • A bicycle
    • Helmet
    • Bike locks
    • Miscellaneous bike related accessories
    • A five-hour bicycle training and safety course

    Individuals interested in this program are initially screened through one of HSC’s numerous community partner agencies and then referred to staff at HSC for further screening to participate in this program. Individuals selected for this program are required to participate in a five-hour bicycle training course where they will learn basic bike laws and etiquette, route finding/map reading, basic bike usage and maintenance, and at the end of the training participate in a group bike ride. Some participants may be eligible for C-TRAN bus passes to combine with the use of their bike to get to their employment related destinations.

    WE ACCEPT DONATIONS!

    The Bike-to-Work program depends on donations from community members to provide the bikes and equipment to program participants. We accept adult sized helmets, bicycles, and locks in moderate to good condition. For more information on how you can support this program through funds, equipment, or services, please call us at 360-258-2103, Option 1.

    HSC would like to acknowledge gratitude to those institutions who currently partner with us on the Bike-To-Work Program including:

    Bad Monkey Bikes

    C-TRAN

    Clark County

    The City of Vancouver

  5. Do you receive Medicaid? Do you have trouble getting to your medical appointments? If you do, Medical Transportation may be able to help! In Clark County please call us directly at 360-694-9997 If you live in Cowlitz, Klickitat, Skamania or Wahkiakum County please call 1-800-752-9422, Option 2

    Click here to download our brochure. Click here to leave a compliment or complaint.

    http://www.hsc-wa.org/services/transportation/medical-transportation

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