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United Airlines drags out new campaign, solving 'Overbooked Flights'!

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That's what happens when you don't "volunteer" to give up a seat on an overbooked flight. They randomly pick someone to get literally pulled off the plane. Yet, the airlines overbook on purpose, knowing that they almost never get 100% to show up, at which point they can usually accommodate a few stand-by travelers to fill up the plane.

I have been on many planes where an attendant asked for volunteers to get off the plane for the next flight home (often the next day), and it usually comes with an offer for a local hotel, a couple of meal vouchers, and a free round-trip flight to be used later in the year. Traveling alone for business, I often took them up on it, since I was always reimbursed anyway and didn't have to give the extra ticket back to the company. 

If the flight is having trouble finding volunteers, the usual way is to just up the offer, like $100 plus all of the above, then $200 plus all of the above. Someone always volunteers. It's cheaper than losing your brand reputation!

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What happens if one has an important meeting, funeral or something of the sort?  This man obviously needed to stay on the plane.

Unfortunately people forget quickly and victims are forgotten even quicker.  People have short memories.  Boycotts do not last long - money always talks. 

What happens when a nice compensation is not worth the event you are going to miss...  on the odd occasion one may find that no-one is prepared to give up a seat no matter how much the compensation.

 

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2 hours ago, Arauna said:

What happens when a nice compensation is not worth the event you are going to miss...  on the odd occasion one may find that no-one is prepared to give up a seat no matter how much the compensation.

Absolutely. Also, these days a lot more flights get cancelled, delayed and/or turn into stop-over nightmares. And, the various airlines no longer honor each other's tickets, so you are stuck with the schedule of a single airline. Plus, they book the smallest planes possible from every hub, meaning that there are fewer flexible passengers to choose from.

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United Airlines drags out new campaign, solving 'Overbooked Flights'!

United Airlines lost $1 billion dollars in market capitalization this morning. Behold the power of social media.

The airline will probably get it back because people don't stick to their guns when they boycott but just imagine if they did!

I guarantee your customer service would improve!

#UnitedAirlines #SocialMediaActivism

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MY QUESTION IS THIS: WHAT MAKES THE PERSON BEING REMOVED FROM THE FLIGHT

LESS IMPORTANT THAN THE PERSON COMING ON THE FLIGHT REPLACING THE PERSON

BEING REMOVED? IF NO ONE VOLUNTEERS TO GIVE UP THEIR SEAT FREELY, WHY SHOULD  

AIRLINES BE ALLOWED TO SELECT AND REMOVE ONE CUSTOMER OVER ANOTHER IF BOTH

ARE PAYING CUSTOMERS?

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New United Airlines Motto’s:
-------------------------

"Drag and Drop"

"We put the hospital in hospitality"

"Board as a doctor, leave as a patient"

"Our prices can’t be beaten, but our passengers can"

"We have First Class, Business Class and No Class"

"Not enough seating, prepare for a beating"

"We treat you like we treat your luggage"

"We beat the customer.  Not the competition"

"And you thought leg room was an issue"

"Where voluntary is mandatory"

"Fight or flight.  We decide"

"Now offering one free carry off"

"Beating random customers since 2017"

"If our staff needs a seat, we’ll drag you out by your feet"

"A bloody good airline"

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On 4/12/2017 at 9:06 AM, DWIGHT R. WASHINGTON said:

MY QUESTION IS THIS: WHAT MAKES THE PERSON BEING REMOVED FROM THE FLIGHT

LESS IMPORTANT THAN THE PERSON COMING ON THE FLIGHT REPLACING THE PERSON

BEING REMOVED? IF NO ONE VOLUNTEERS TO GIVE UP THEIR SEAT FREELY, WHY SHOULD  

AIRLINES BE ALLOWED TO SELECT AND REMOVE ONE CUSTOMER OVER ANOTHER IF BOTH

ARE PAYING CUSTOMERS?

Maybe the other person paid more for the same seat?

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